There are many stages to the conveyancing process, including those that go beyond the legal process. Multiple forms need to be compiled and submitted, communication needs to be maintained with clients and other parties, and there are also a range of business processes that might be considered internal or administrative. For example, determining which of your fee earners are bringing in the most money, finding areas where contracts are being held up, and identifying potential opportunities to develop and nurture more leads, are just some of the areas of business that your legal firm will need to embark upon in order to enjoy continued and improved success.
Streamlining these processes can help your business to increase its lead pipeline, improve conversion rates, and improve workflow processes. You can reduce overheads while increasing revenue, and this adds up to an overall increase in total profits. Conveyancing software can replace the disparate spreadsheets, databases, and word processor documents that are used by different people within your organisation, and replace them with a single software suite that not only combines all of these features but connects them, while allowing for clear collaboration between the different members of your team that are involved in the process.
Business processes exist in all organisations and for all types of work, even though some businesses may not strictly identify them. A process can be simple and straightforward – for example, calling a potential client back a set period of time after you have sent over contracts. Without the use of unified business processes, problems can emerge where different members of the team have different rules and work to different schedules and guidelines.
One of the benefits of using conveyancing management software is that it allows you to identify business processes and implement uniform procedures across the company. These uniform business processes are not only easier to manage, and allow for easier collaboration, but they can be streamlined and improved in order to optimise the way your conveyancing firm operates. This is unlikely to happen if you have many different processes working towards the same end goal.
You will need input from all stakeholders regarding the processes that are used in your organisation. Identify those processes that are repetitive, and any alerts, alarms, and automated tasks that can be compiled from existing methods. Create workflows that follow the journey of a case from beginning to end, and set up workflows for different kinds of project and client. Although workflows work to a set routine and set instructions, you should allow for some deviation, because there are almost always projects that do not fall into the same mould or require the same steps as other contracts.
Conveyancing management software can improve many aspects of the legal firm business. It can help improve communication, increase potential revenue, and reduce overheads. It can encourage greater collaboration between team members and it can reduce human errors, mistakes, and delays that might otherwise crop up. Get the whole team involved in identifying workflow stages and business processes, and have them help ensure that your software is set up and ready to help you profit.
Conveyancing case management software from Redbrick Solutions can streamline processes and improve workflow in your legal firm. Cut costs, reduce personnel hours, and increase revenue today.